㹻Ѩ¨ØºÑ¹Ãкº Network ¢Í§Í§¤ì¡ÃµèÒ§æ ÁÕ¤ÇÒÁ«Ñº«é͹ÁÒ¡¢Ö鹨֧·ÓãËé¡ÒôÙáÅáÅеÃǨÊͺÃкºÁÕ¤ÇÒÁÂØè§ÂÒ¡µÒÁä»´éÇ ¡Ò÷ÕèàÃÒäÁèÁÕÃкº¡ÒõÃǨÊͺ·ÕèÁÕ»ÃÐÊÔ·¸ÔÀÒ¾ÍÒ¨·ÓãËé¡ÒõÃǨÊͺ ÇÔà¤ÃÒÐËìáÅлéͧ¡Ñ¹»Ñ­ËÒ·Õè¨Ðà¡Ô´¢Öé¹·Óä´éªéÒáÅÐÂØè§ÂÒ¡ ´Ñ§¹Ñ鹡ÒÃÇÒ§Ãкº Network Management ·Õè´Õ¨ÐªèÇ·ÓãËéÊÒÁÒöµÃǨÊͺ ÇÔà¤ÃÒÐËìáÅоÂҡóì»Ñ­ËÒ·Õè¨Ðà¡Ô´¢Öé¹ã¹Ãкº Networkä´é «Öè§Ê觼ÅãËéÊÒÁÒö»éͧ¡Ñ¹áÅÐÅ´¤ÇÒÁàÊÕÂËÒ¢ͧͧ¤ì¡Ã·Õèà¡Ô´¨Ò¡¤ÇÒÁàÊÕÂËÒ¢ͧÃкº Networkä´é áÅзÑé§Âѧà¾ÔèÁ»ÃÐÊÔ·¸ÔÀÒ¾¢Í§¡ÒôÙáÅÐÃкºáÅЪèÇÂÅ´ÀÒÃТͧ¼Ùé´ÙáÅÃкºÅ§ä´éÍÕ¡´éÇÂ

«Öè§ã¹·Õè¹Õé ¢Í¡µÑÇÍÂèÒ§¼ÅÔµÀѳ±ì·ÕèÁÕÈÑ¡ÂÀÒ¾¡Ò÷ӧҹ ·ÕèÊÒÁÒöÃͧÃѺ  Soluitons ¹Õéâ´ÂµÃ§ Íѹä´éá¡è     

• CA : Service Availability Management: 
• CA Unicenter Network and Systems Management® (NSM)
  : ÃкºËÅÑ¡¢Í§ Management
• CA : Network and Voice Management
• CA SPECTRUM®
  : ÃкºµÃǨÊͺ Fault Management
• CA eHealth®
  : ÃкºÃÒ§ҹ Performance Management
• HP: Network Management Center
  • HP Network Node Manager® (NNM)
    : ÃкºµÃǨÊͺ Fault Management
  • HP Performance Insight® (PI)
    : ÃкºÃÒ§ҹ Performance Management

1. ªèÇÂÅ´¼Å¡Ãзº¢Í§¡ÒÃãËéºÃÔ¡Ò÷Õèà¡Ô´¨Ò¡ÃкºÁջѭËÒä´é â´ÂÊÒÁÒöµÃǨÊͺáÅÐá¡é䢻ѭËÒ·Õèà¡Ô´¢Öé¹ä´éÍÂèÒ§ÃÇ´àÃçÇ (Reduce Impact of Service Disruptions)
2. ÊÒÁÒöµÃǨÊͺ¡ÒÃãªé§Ò¹¢Í§·ÃѾ¡÷ÕèÍÂÙèã¹Ãкº ÇèÒÁÕ¡ÒÃãªé§Ò¹·Õè¹éÍÂËÃ×ÍÁÒ¡à¡Ô¹ä»ËÃ×ÍäÁè à¾×èͨÐä´éÊÒÁÒöÇҧἹ㹡ÒÃãªé·ÃѾÂÒ¡ÃãËéàËÁÒÐÊÁ  (Ability to identify which resources are likely to remain under utilized and resources are approaching maximum capacity)
3. ÊÒÁÒö·Õè¨Ð¤Ò´¡Òóì»Ñ­ËÒ·Õè¨Ð¡ÃзºµèÍ¡ÒÃãËéºÃÔ¡ÒâͧÃкº áÅÐ ÇÑ´¼Å ÃÒ§ҹ áÅÐÇÑ´»ÃÐÊÔ·¸ÔÀÒ¾¢Í§Ãкºä´é (Improve the Quality Service)